Privacy Policy & Terms

Effective Date: 20 March 2025
Last Updated: 20 March 2025

Welcome to Instructo. Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, services, and courses. By using our services, you agree to the terms outlined below.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, billing details, and other contact information.
• Account Information: Login credentials, course progress, certifications, and interaction history.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and track website analytics.

2. How We Use Your Information

Your information is used for the following purposes:

• Providing, managing, and improving our services.
• Processing payments and managing transactions.
• Communicating course updates, promotions, and customer support.
• Analyzing trends to enhance user experience.
• Ensuring security and preventing fraudulent activities.
• Complying with legal obligations and regulatory requirements.

3. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share your information with:

• Service Providers: Third-party vendors assisting in payment processing, data hosting, marketing, and analytics.
• Legal Authorities: If required by law, we may disclose information to regulatory agencies or law enforcement.
• Business Transfers: In case of a merger, acquisition, or business restructuring, your data may be transferred.

4. Data Security & Protection

We implement strong security measures to protect your data, including encryption, access control, and regular security audits. However, no online system is completely secure, and we cannot guarantee absolute protection.

5. Your Rights & Choices

Depending on applicable laws, you may have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to data processing.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at [Insert Contact Email].

6. Refund & Cancellation Policy

• Refunds are applicable only within 7 days of purchase.
• No refunds will be issued after the 7-day period.
• Requests must be submitted via email to team@instructo.us with proof of purchase.
• Approved refunds will be processed within 20 business days.
• Course transfers or substitutions are subject to approval.

7. Third-Party Links & Services

Our website may contain links to third-party services. We are not responsible for their privacy practices. We encourage you to review their policies before interacting with their platforms.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services signifies acceptance of these changes.

9. Contact Us

For questions, concerns, or data-related requests, contact us:

Email: Info@instructo.us
Phone: +1 (945) 206-0759
WhatsApp: +1 (940) 344-2532
Address: 4400 State Highway 121 Suite 324, Lewisville, TX 75056

By using Instructo, you acknowledge and agree to this Privacy Policy & Terms.